View personal profile and log-out
Categorise card transactions.
FAQs for mobile app
You should receive a push notification explaining why the transaction has declined. If the transaction continues to decline, please contact the administrator.
Yes, you will be notified once the transaction has been made. You will also get a second notification later if you still have not yet uploaded your receipt.
Yes, however this will need to be switched on by our team, please contact your account manager.
Our Volopa categories are generic, however we can add to this list. Please contact your account manager.
Please allow the app access to your camera/photos, add the expense information and save.
Your PIN number will be shown in your app.
Find out how to fund/ load & withdraw/ unload card balances.
Manage individual cards: cancel, freeze/unfreeze, report lost/stolen, select authorised payment types, set spend limits & autoloads.
Manage cards in bulk: set daily limits, card auto funding, transaction limits & authorised payment types.
Categorise card transactions.
Find out how tracking codes are set up on the Volopa Business web platform.
FAQs for cards
Account statements are available on the 5th of each month.
Expense reports are available to download daily throughout the month.
Yes, card limits can be changed at any point and will instantly update.
You can view the receipts by clicking on the transaction, on the transaction history tab.
Please click the cards tab to view your cards and balances.
Find out how to set up integration.
Find out how to sync transactions.
FAQs for accounting
Xero: You will need to re-authorise the connection (disconnect and reconnect their software) every 60 days regardless of usage (due to open banking regulations).
QBO/MS Dynamics Business Central: Re-authorisation is not required
The system may take a little while to connect depending on how much information is being shared, i.e. your expense code, VAT codes, tracking categories etc.
Please contact your account manager.
Find out how to add/ delete a user.
Find out about our notifications settings.
Volopa Financial Services (Scotland) Limited (Company No. SC399401) is authorised by the Financial Conduct Authority (FRN: 554549) under the Payment Services Regulations 2017, as a Payment Institution, with its registered office at Maclay Murray & Spens Llp, 1 George Square, Glasgow, G2 1AL. Your Volopa Card is provided by Moorwand Ltd (FCA Reference No 900709), a Principal member of Mastercard International Incorporated. MasterCard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Any communications in relation to the card can be sent to Moorwand Ltd, Fora, 3 Lloyds Avenue, London, EC3N 3DS, United Kingdom.
For clients based in the European Economic Area, payment services for Volopa Financial Services (Scotland) Limited are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 – 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701). For clients based in the United Kingdom and rest of the world, payment services for Volopa Financial Services (Scotland) Limited are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). Mastercard and the Mastercard® brand mark are registered trademarks of Mastercard International. 2024 Volopa. All Rights Reserved.
I am a big believer in alignment between people and technology. I lead our close-knit development team to deliver cutting edge features that best suit our clients. After a busy week coordinating deployments, you can find me unwinding on a hike in some hilly fields.