Find out how to navigate international payments on the Volopa Business platform.
Find out how to add a recipient.
Find out how to create new payments and recipient emails.
Find out how to create batch payments.
Find out how to manage an international payment fund via easy transfer on the Volopa Business web platform.
Find out how to add notes and invoice reference numbers to historic payments.
Find out how to repeat payments.
Find out how to schedule payments.
Find out how to set up a workflow approvals process.
FAQs for payments
It depends on several factors including the time of the day that you send the funds, cut-off times, the currency you are sending and the location of the receiving bank. However, most of our payments are received within the same day.
GBFor further information please click the following link:
Yes, contact your account manager for a quote.
Yes, once the payment has been submitted.
You can use our Open Banking feature – Easy Transfer – to send funds using your mobile banking app or send manually using CHAPS/BACS.
Easy transfer is our Open Banking feature, with a maximum limit per transaction of £75,000.
Priority payments are processed through SWIFT rails. Priority payments tend to cost more but come with MT103 summaries of bank instructions and SWIFT GPI tracing of payments. Regular payments are processed through local payment rails, such as UK Faster Payments, US ACH, European SEPA etc. Such payments may cost less but do not come with tracing services
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Find out how to set up the Product switcher function on the Volopa Business web platform.
Find out how much to set up the bell notifications and user activity on the Volopa Business web platform
Find out how to add/ delete a user.
Find out about our notifications settings.
Find out about our user roles and access settings.
Volopa Financial Services (Scotland) Limited (Company No. SC399401) is authorised by the Financial Conduct Authority (FRN: 554549) under the Payment Services Regulations 2017, as a Payment Institution, with its registered office at Maclay Murray & Spens Llp, 1 George Square, Glasgow, G2 1AL. Your Volopa Card is provided by Moorwand Ltd (FCA Reference No 900709), a Principal member of Mastercard International Incorporated. MasterCard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Any communications in relation to the card can be sent to Moorwand Ltd, Fora, 3 Lloyds Avenue, London, EC3N 3DS, United Kingdom.
For clients based in the European Economic Area, payment services for Volopa Financial Services (Scotland) Limited are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 – 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701). For clients based in the United Kingdom and rest of the world, payment services for Volopa Financial Services (Scotland) Limited are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). Mastercard and the Mastercard® brand mark are registered trademarks of Mastercard International. 2024 Volopa. All Rights Reserved.
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