Pay from the UK and any EEA country
Navigate your international payments with confidence
Maximum Payment Amounts
4:30 PM
N/A
4:30 PM
1,500,000 INR per payment (Regular)
1,500,000 INR per beneficiary per day
N/A
N/A
N/A
N/A
** Please note that we’re not currently supporting RUB transactions due to the conflict in Ukraine
INR
Due to circumstances outside of our control with one of our banking providers, we’re no longer able to support local INR payments to any beneficiary bank using the below purpose codes:
We are also temporarily unable to support local INR payments in the two cases below from the 5th of March 2024:
Any payments made that meet the above criteria will be rejected. We apologise for any inconvenience this may cause you. If you have any questions or concerns, please get in touch with your account manager.
EEA Restrictions
Unfortunately, we are currently unable to offer some currencies to our EEA-based clients.
The currencies we are unable to offer are:
Our experienced team can help you with tailored solutions to suit your business needs.
International payments
Volopa charges a payment processing fee for international payments. These fees will vary depending on your preferred settlement method.
Using our online platform to make an international payment is quick and easy. All your payment and recipient details are stored to make your repeat payments more convenient, including preferred settlement methods and payment references.
Payment timelines mostly differ based on where your recipient is based, when you make the payment and on your preferred settlement method. Our full payment timelines are available on our online platform and you are always informed of the estimated payment delivery date before confirming your payment.
With Volopa’s international payments solution, you can make payments in 36 currencies from the UK and in 26 currencies from any EEA country. You can also fund those payments in more than 10 currencies, including GBP, EUR and USD.
Simply enter your recipient’s email address (you can also add a cc email address) in the designated field in your new payment screen. Once the payment is sent to your recipient’s bank, we will notify the recipient that the payment has been sent.
Your recipient will receive the automated email from us once the payment is sent. You don’t have to provide evidence of payment to your suppliers.
We charge a competitive commission on FX conversions that varies depending on volumes.
For further information, Kindly contact our team.
Volopa Financial Services (Scotland) Limited (Company No. SC399401) is authorised by the Financial Conduct Authority (FRN: 554549) under the Payment Services Regulations 2017, as a Payment Institution, with its registered office at Maclay Murray & Spens Llp, 1 George Square, Glasgow, G2 1AL. Your Volopa Card is provided by Moorwand Ltd (FCA Reference No 900709), a Principal member of Mastercard International Incorporated. MasterCard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Any communications in relation to the card can be sent to Moorwand Ltd, Fora, 3 Lloyds Avenue, London, EC3N 3DS, United Kingdom.
For clients based in the United Kingdom and rest of the world payment and e-money services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)
For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services (Non MIFID related products) for Volopa Financial Services are provided by CurrencyCloud B.V. CurrencyCoud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701) . Mastercard and the Mastercard® brand mark are registered trademarks of Mastercard International. 2024 Volopa. All Rights Reserved.
Currency Exchange on Volopa cards
Volopa provides competitive currency exchange fees using our own FX engine
ATM Withdrawal charge
If you have a GBP card, ATM withdrawals in GBP are charged at 1% of the withdrawal amount with a minimum charge of £2.00. ATM withdrawals in any other currency are charged at £2.00. If you have an EUR card, ATM withdrawals in EUR are charged at 1% of the withdrawal amount with a minimum charge of €2.00. ATM withdrawals in any other currency are charged at €2.00.
Purchase or withdrawal in currency not loaded to card
Mastercard authorised rate plus a fee of 1%
I am a big believer in alignment between people and technology. I lead our close-knit development team to deliver cutting edge features that best suit our clients. After a busy week coordinating deployments, you can find me unwinding on a hike in some hilly fields.