Carbon Reduction

Volopa is committed to achieving Net Zero emissions by 2049

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Commitment to achieving Net Zero

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Baseline Emissions Footprint

At Volopa we are firmly committed to reducing our carbon footprint and embracing sustainable practices to mitigate our environmental impact. As part of our dedication to corporate social responsibility and environmental stewardship, we have initiated efforts to assess and address our carbon emissions. This report represents our first preliminary early attempt to quantify and document our baseline emissions, laying the groundwork for future more detailed carbon reduction initiatives.


It is important to acknowledge that this initial baseline reporting marks the beginning of our journey towards carbon neutrality, and we recognize that there is much room for improvement and refinement as we progress. While this report reflects our current understanding of our carbon footprint, we anticipate that our carbon reduction efforts will evolve and improve over time as we gain deeper insights and implement more effective strategies.


In our pursuit of carbon reduction goals, we have taken proactive steps to collaborate with experienced consultants and experts in sustainability such as RKMS Group carbon consultants. These partnerships will be instrumental in guiding our efforts, providing valuable insights, and accelerating the development of robust carbon reduction plans. By leveraging external expertise, we aim to expedite our progress and ensure that our initiatives are aligned with best practices and industry standards. We are in the early stages of this relationship and working with them will more effectively allow us to determine our carbon footprint and action procedures to reduce it.


As we embark on this journey towards sustainability, we remain committed to transparency, accountability, and continuous improvement. We recognize the importance of engaging stakeholders, fostering a culture of sustainability within our organization, and actively contributing to global efforts to combat climate change. Through collaborative efforts and a steadfast commitment to environmental responsibility, we are confident in our ability to make meaningful strides towards a greener, more sustainable future.


Baseline Year: 2024

Additional Details relating to the Baseline Emissions calculations.

This is our organization’s first baseline reporting, as we have not previously assessed or reported emissions. As a result, this baseline serves as our initial assessment of emissions, providing a starting point for future tracking and reduction efforts. This baseline has been established to comply with the requirements outlined in this measure. Going forward, we will regularly update and refine our emissions data to ensure accuracy and completeness in our reporting. As stated previously we are in the early stages of working with carbon consultants to get a clearer baseline emission outlook and put procedures in place to reduce it.

Baseline year emissions:



Scope 1

35 tCO2e

Scope 2

25 tCO2e

Scope 3

(Included Sources)

90 tCO2e

Industry average for Purchased goods and services: Emissions associated with the production and transportation of purchased goods and services used by the company. Industry average for Business travel: Emissions from employee travel for business purposes, including air travel, rail travel, and other forms of transportation. Industry average for Employee commuting: Emissions from employees’ travel to and from work, including commuting by car, public transportation. Upstream and downstream transportation and distribution.
Sources include averages for our initial preliminary report. As stated previously we are in early stages of dealing with carbon consultants to implement further.

Total Emissions

150 tCO2e

Emissions reduction targets

In order to continue our progress to achieving Net Zero, we have adopted the following carbon reduction targets.

We project that carbon emissions will decrease over the next five years to 120 tCO2e by 2030. This is a reduction of 20%

Carbon Reduction Projects

Completed Carbon Reduction Initiatives


  • Promote the reduction of business travel and prioritize essential trips only.
  • Promote use of public transport
  • Utilise Microsoft Teams and similar online platforms to facilitate virtual meetings, minimizing the necessity for in-person travel.


In the future we hope to implement further measures such as:

  • Carbon Offsetting and Greenhouse Gas Removal:
    Investigating carbon offsetting initiatives and partnerships to neutralize the company’s remaining carbon emissions that cannot be eliminated through internal reduction efforts.


  • Partnerships with Carbon Offset Providers:
    Forge partnerships with carbon offset providers to offset unavoidable emissions from business activities by investing in projects that remove carbon dioxide from the atmosphere.


  • Supply Chain Sustainability Programs:
    Developing sustainability criteria for supplier selection and procurement processes to ensure alignment with carbon reduction goals and promote environmentally responsible practices throughout the supply chain.


  • Employee Commuting Support Programs:
    Introducing incentives or subsidies for employees to use public transportation, carpooling, or cycling as alternative modes of commuting to further reduce carbon emissions from employee travel.

  • Continuous Monitoring and Reporting:
    Implementing robust monitoring and reporting systems to track carbon emissions across various operations and identify additional opportunities for efficiency improvements and emissions reduction


  • Remote Work Optimisation:

Encourage and facilitate remote work options, especially for roles that do not require physical presence in the office. This can significantly reduce emissions associated with daily commuting.


  • Employee Awareness Campaigns:
    Launch campaigns to raise awareness among employees about the environmental impact of their commuting habits and encourage the use of public transportation or cycling over individual car usage.


  • Green Procurement Policies:
    Implement green procurement policies that prioritize suppliers with sustainable practices and products, reducing emissions associated with the procurement process and supply chain operations.

  • Energy-Efficient Equipment Upgrades: Upgrade office equipment to energy-efficient models, such as computers, printers, and HVAC systems, to reduce electricity consumption and lower overall carbon emissions.



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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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