Prohibited countries
Prohibited countries for card transactions
Card transactions are restricted in the following countries:
- Afghanistan
- Crimea, Sevastopol, Luhansk People’s Republic, Donetsk People’s Republic, Kherson, Zaporizhzhia
- Belarus
- Bosnia and Herzegovina
- Burundi
- Central African Republic
- Democratic Republic of the Congo
- Cuba
- Darfur
- Ghana*
- Guam*
- Guatemala
- Haiti
- Iran
- Iraq
- North Korea
- Laos
- Libya
- Mali
- Myanmar/Burma
- Russia (excluding Crimea and Sevastopol)
- Somalia
- South Sudan
- Syria
- Venezuela
- Yemen
* Please contact our team directly to discuss your specific requirements on +44 (0) 333 400 1287.
Prohibited industries for card transactions
Card transactions are also prohibited for businesses and services related to the following industries:
- Autographed collectible (memorabilia) businesses
- Defence and military-related items
- Diamond or precious metal investments
- Hypnosis services
- Mini-bonds
- Multi-Level Marketing (MLM)
- Nutraceutical businesses
- Products related to dating services
- Psychic services
- Regulated cannabis industry
- Telemarketing bureaus and other contact centres
- Unregulated financial or investment services, including unregulated crypto activities, gambling, gaming, miners, money service businesses, and virtual currency exchanges
- VoIP or telemarketing services
- Wine investment
- Trafficking of cultural artefacts and wildlife or protected species
- Adult sexual services or unmoderated adult content
If you have any questions or need further clarification, please contact our support team for assistance on +44 (0) 333 400 1287.
Prohibited countries for payment transactions
Payments cannot be processed to or from the following countries and regions:
- Belarus
- Crimea
- Cuba
- Donetsk region of Ukraine
- Iran
- Kazakhstan
- Kherson region of Ukraine
- Libya
- Luhansk region of Ukraine
- Myanmar*
- North Korea
- Russia
- South Sudan
- Sudan
- Syria
- Venezuela
- Zaporizhzhia region of Ukraine
Prohibited industries for payment transactions
Payments are restricted for businesses and services in the following industries:
- Weapons and military-grade security
- Multi-level marketing (MLM)
- Pawnbrokers
- Political organisations
- Precious metals and stones, including diamond traders, jewellery, and watches
- Unauthorized resale of luxury goods (e.g., watch traders)
- Adult entertainment
- Drug paraphernalia
- CBD and related products
- Carbon credits and related trading
- Cryptoassets
- Gambling, including betting, lotteries, casino chips, and off-track betting
- Ponzi/pyramid schemes
- Mining and extraction
- Scrap metal traders
- Energy traders
- Speculative trading
- Financial institutions making payments on behalf of other financial institutions (nested relationships/layering)
- Shell banks
- Unregistered charities
- Speculation on FX rate changes
- Transactions deriving from cryptocurrencies
- Remittances funded in cash
Additional Information
*Myanmar
Due to the ongoing military coup, all banks in Myanmar remain closed per the Myanmar Banks Association’s directives. As the banking system is currently offline, payments to Myanmar are temporarily suspended.
Ukraine
Payments to Ukraine may face delays due to the ongoing conflict and heightened sanctions risk. CurrencyCloud is closely monitoring the situation and will provide updates as conditions change.
If you have any questions or need further clarification, please contact our support team for assistance on +44 (0) 333 400 1287.
